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Head Office Vacancy

Digital Optimisation Manager

Job no: 514578
Work type: Full time
Location: Melbourne - CBD & Inner Suburbs
Categories: Marketing, Customer & Digital

As a much-loved fashion, sleepwear, and accessories brand, Sussan is committed to uplifting women across Australia through fashion that is a force for good – for customers, our people, and the planet. We’re passionate about creating beautiful and thoughtful collections that fit every woman’s lifestyle to make you feel good on the inside as well as out.

We celebrate diversity and advocate inclusion, we’re committed to continuous learning and developing you in your career, team wellbeing and community engagement are genuinely and actively supported.

Our Opportunity

Our Digital Optimisation Manager is responsible for optimising traffic to our website, maximising commercial outcomes and driving return on digital marketing investment. 

As an e-comm and digital professional, you will identify opportunities to evolve and improve online sales, profit and customer experience across our online store. 

Building close relationships with various stakeholders, you will have demonstrated experience working with technical vendors, fulfilment partners and commerce partners to achieve online success. 

Your day to day will include:

  • Optimising sales and trade of the online Sussan store
  • Implement and execution of merchandise and marketing plans on the website
  • Drive online merchandise performance, working closely with the merch planning team to maximise opportunities
  • Work with Digital Manager to identify, drive and coordinate implementation of site improvements
  • Team Supervision and management - leading  small team to grow personally and deliver strong commercial outcomes
  • Build and maintain relationships with internal and external stakeholders

To be successful in this role, you must have:

  • Relevant tertiary qualifications in commerce, business or Information Technology / Digital
  • Short courses in Digital across operations, marketing & technicality 
  • Demonstrated experience operating an e-commerce business and working across digital operations and/or digital marketing
  • Previous experience in merchandise planning, analysis & reporting, supply chain / logistics and customer service / experience
  • Leadership capabilities and experience 
  • Solid technical understanding of website development and search engine optimisation (SEO) principles
  • Strong commercial acumen and retail trading skills
  • A drive towards retail excellence & digital growth

Why work for Sussan?

We are committed to rewarding our team for the great work they do every day and are able to offer some amazing benefits including:

  • Free Onsite parking
  • Team Member product discount 
  • Discounted private health insurance
  • Career Development opportunities
  • Great team referral bonus
  • Flexible Working

Want to learn a bit more about working with us?

Whatever your goal - working for Sussan is more than a job, it’s a dream career!
Further information can be obtained by contacting Emilie Skliros (Group Talent Acquisition Manager) on 0498 013 531 or Apply Now! 

Advertised: AUS Eastern Daylight Time
Applications close:

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