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Head Office Vacancy

Email Marketing & CRM Specialist

Job no: 514858
Work type: Full time
Location: Melbourne - CBD & Inner Suburbs
Categories: Marketing, Customer & Digital
As a much-loved fashion, sleepwear, and accessories brand, Sussan is committed to uplifting women across Australia through fashion that is a force for good – for customers, our people, and the planet. We’re passionate about creating beautiful and thoughtful collections that fit every woman’s lifestyle to make you feel good on the inside as well as out.
We celebrate diversity and advocate inclusion, we’re committed to continuous learning and developing you in your career, team wellbeing and community engagement are genuinely and actively supported.
Our Opportunity
Our Email Marketing & CRM Specialist will effectively manage and proactively execute the end-to-end email campaign program delivery for our business. 
You will utilise your hands-on digital marketing & email marketing platform experience to lead our email marketing campaign build and implementation to increase revenue from our email channel and optimise our campaigns for customer engagement. 
As part of our Digital Team, you will additionally support the roll out of initiatives across various touchpoints in the customer relationship management stages to drive commercial outcomes for the business. 
Your days will be fast paced and varied and your great attitude and proactive approach will support your success in this role and provide you with exciting growth and development.
Your day to day will include:
  • Accelerate the growth of revenue of the email channel and successfully build & implementation of all email marketing campaigns
  • Management of the Email Marketing & CRM programs
  • Manage the weekly email schedule for the brand
  • Develop a clear email communication and content plan for the business
  • Implement database and VIP growth opportunities 
  • Digital campaign planning and scheduling 
  • Campaign reporting and optimisation
To be successful in this role, you must have:
  • Marketing/Digital Tertiary Qualifications or similar
  • Proven experience with customer engagement platform - Emarsys preferred or similar
  • Hands-on digital marketing & email marketing platform experience
  • Excellent understanding of digital design, video and email marketing asset production (HTML skills a bonus)
  • Solid understanding of customer databases, personalisation and segmentation
  • Experience using Google Analytics (or similar website analytics program)
  • Prior experience with eCommerce, Fashion or Retail brand highly desirable
  • Excellent verbal and inter-personal communication skills
  • Ability to multi task in fast paced environment 
Why work for Sussan?
We are committed to rewarding our team for the great work they do every day and are able to offer some amazing benefits including:
  • Free Onsite parking
  • Team Member product discount 
  • Discounted private health insurance
  • Career Development opportunities
  • Great team referral bonus
  • Flexible Working
Want to learn a bit more about working with us?
Whatever your goal - working for Sussan is more than a job, it’s a dream career!
Further information can be obtained by contacting our Group Talent Acquisition Manager on 0498 013 531 or Apply Now! 
The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. 
We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.
Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.

Advertised: AUS Eastern Standard Time
Applications close:

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