About Sussan 

As our new Business Manager for QLD, you will manage your region of stores to maximise profitable sales growth through effective leadership of your teams. You will ensure the productive implementation of merchandise, marketing and operational strategies for your stores and work closely with many areas of our wider business as part of The Sussan Group.

As an effective and encouraging leader and people manager, you will be flexible and adaptable in motivating individuals and teams in a way that inspires high performance and delivers business outcomes. With demonstrated experience in developing large teams and an understanding of a multi brand role, you will be a valued team member with a great opportunity to drive change and make a key impact.

Managing 13 stores and teams across QLD, this position will be required to carry out administrative activities from home one day per week as well as travel regularly across your region (valid drivers licence required). 

Key duties and responsibilities will include:

• All areas of leadership and people management including training and development, onboarding, performance management
• Implement best practice across the business in terms of sales, wages, expenses and productivity across stores
• Ensure Store Managers are effectively trained in key performance measures
• Financial management of your stores
• Ensure all customers have a positive experience in stores across your region
• Brand management through effective visual merchandising, promotions, signage
• Stock Management, manage stock performance, maximise profitability and optimum stock placement

To be successful in this role, you must have: 

• Experience in a people management leadership role
• Demonstrated experience in financial management including reporting, benchmarking and analysis
• Previous experience managing and dealing with a wide range of people across various situations
• High negotiation and influencing skills
• Customer service and sales focused approach
• Effective communication skills
• Business acumen and business planning skills
• Solid knowledge of the General Retail Industry Award ideal

Why work for Sussan?

We believe in creating a supportive and nurturing workplace that puts women and their needs first. Our team members are passionate about fashion, and we are committed to fostering an environment where our team can thrive. Here’s why you should choose a career at Sussan:

• Join a Certified B Corporation and become a team member of a vibrant, purpose-driven workplace that values both innovation and impact. 
• Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP)
• Participate in our long-standing community partnership program with Breast Cancer Network Australia (BCNA)
• Join a supportive team that values creativity, diversity, growth, and, most importantly, future thinking.

We also offer some amazing benefits, including:

• Generous team member product discount 
• Discounted private health insurance
• Great team referral bonus
• Flexible working arrangements 
• Career development opportunities 

If you’re ready to contribute to the change women want to see, consider a career with Sussan. 

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.